Digital payment and e-commerce platform Paytm on Friday claimed that 48 customers had deceived the business to the tune of over Rs 6.15 lakh. In a play to enable cashless payment of toll charges, a digital payment and e-commerce platform Paytm took a major step. The business has announced its partnership with major NHAI toll concessionaries like MEP, Sadhbav, IRB, Reliance Infra, L&T and GMR. With this partnership, commuters throughout the country can now pay their toll prices instantly with Paytm by just scanning the QR code placed in the toll payment counters using the Paytm program.
It is rare for the agency to take up such cases unless they've been referred by the central government or there are directions from a high court or the Supreme Court.
Here Paytm Wallet Can Be Converted Into Payments Bank
The complaint in the Supervisor Legal, M Sivakumar, promised that the business makes payment for defective products
received by a customer and additionally arranges an inverse pick-up of the damaged product that is sent to the merchant. The process is completed by a team of customer care executives who've been assigned passwords and specific IDs to manage
such charges from your consumers and organise refund and pickup.
It truly is alleged that the firm found that in 48 instances customers had received refunds though the delivery of
Orders were made successfully to them. As a matter of facts, wherein delivery of orders was successful and acceptable to the client, the refund shouldn't happen. However, in all these 48 cases a refund of order amount occurred to the various customers to the tune of Rs 6.15 lakh,” the charge, which is now part of the FIR, alleged. It alleged that customers “ illegally” appropriated cash refunded in their bank accounts and wallets. It claimed that the acts reveal “serious” fraudulent act and foul play with common intent to wrongfully gain as well as such involved customers.